Most questions are answered right here in chat. If you are stuck, here is what to do.
First steps
- Ask your question in this chat. The assistant knows every feature.
- For billing questions, ask about your plan, invoices, or the billing portal.
- For a bug, describe what you clicked and what went wrong. A screenshot helps.
If chat can't solve it
If your issue is not resolved here, email our support team directly:
- laura@submittal.app — for account issues, billing problems, or anything unresolved. This inbox is checked by a person.
Include your account email and the project name so we can find your data fast. We reply within one business day.